bjj88's Privacy Policy:
Your information is safe with us

bjj88 is a secure and reliable online gaming platform serving users in Bangladesh. Your privacy is our highest priority. This Privacy Policy explains how bjj88 processes your personal information.

This policy applies to the bjj88.mom website and all related services. By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

This policy applies only to the bjj88 platform. If you follow any third-party links on our pages, the privacy policy of that site will apply, and bjj88 is not responsible for it.

bjj88 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address
• Mobile phone number
• Residential address
• National ID number or equivalent proof of identity (when identity verification is required)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, or bank transfer information
• Transaction history (deposit and withdrawal records)
• Account balance information

2.3 Technical & Usage Information

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Gaming activity records (play history, bet amounts)
• Login and logout timestamps

2.4 Communication Information

• Records of conversations with customer support
• Live chat and email message history
• Details of complaints and requests

bjj88 collects your information in the following ways:

3.1 Information You Provide Directly

When you create an account, log in, complete a transaction, or contact us on our platform, you provide information directly. We collect this information only with your consent.

3.2 Automatically Collected Information

When you use bjj88, our systems automatically collect certain technical data. This includes information obtained from cookies, log files, and similar tracking technologies.

3.3 Information Received from Third Parties

bjj88 may receive information from approved third-party services when needed for identity verification or fraud prevention. Information collected in this way is used solely for security and verification purposes.

bjj88 uses your information for the following purposes:

4.1 Account Management

Your information is needed to create, manage, and secure your bjj88 account. This includes login verification, password resets, and account security.

4.2 Processing Financial Transactions

We need your financial information to process your deposit and withdrawal requests via bKash, Nagad, Rocket, or bank transfer.

4.3 Customer Support

Our 24/7 customer support team uses your account information to resolve your issues quickly. This helps us provide more effective assistance.

4.4 Security & Fraud Prevention

We analyse your information to detect suspicious activity, prevent multiple account registrations, and ensure the security of the platform.

4.5 Regulatory Compliance

We retain the necessary information to ensure responsible gaming and to comply with anti-money laundering (AML) guidelines.

4.6 Service Improvement

By analysing your usage patterns, we continuously improve the gaming experience, interface, and quality of service on bjj88.

bjj88 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and partner banks receive the information necessary to complete transactions. This information is used only for that transaction.
• Technology Partners: Technology service providers required to operate our platform work under strict confidentiality agreements.
• Legal Obligations: Information may be required to be disclosed in response to a court order or a lawful demand from a legal authority.
• Addressing Security Threats: Relevant information may be disclosed to protect users from fraud or criminal activity.

All third-party organisations associated with bjj88 are contractually bound to comply with our privacy standards.

bjj88 uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cookies cannot be disabled.
• Functionality Cookies: Remember your preferred language, display settings, and gaming preferences.
• Analytics Cookies: Collect anonymous statistics to understand which pages are used most. This data is aggregated and does not identify any individual.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of bjj88 to not work correctly.

bjj88 follows industry-standard security practices to protect your information.

7.1 Technical Safeguards

• SSL Encryption: All data transmitted through our website and app is encrypted using SSL technology.
• Secure Data Storage: Your information is stored on secure servers where unauthorised access is prevented.
• Two-Step Verification: An additional layer of verification for sensitive account actions.
• Regular Security Reviews: Our systems undergo regular security testing.

7.2 Administrative Safeguards

bjj88 staff may only access your information when required for their work. All staff receive privacy training and operate under strict confidentiality agreements.

bjj88 retains your information for as long as it is needed. We consider the following factors when determining the retention period:

• All account information is retained for as long as your account remains active.
• Financial transaction records are kept for a set period after account closure, in accordance with applicable legal requirements.
• In the case of legal disputes or investigations, relevant information is retained until that process is complete.
• Technical logs and analytical data are generally deleted automatically after a set period.

After the designated period, your information is securely deleted or anonymised.

As a bjj88 user, you have certain important rights over your own information:

9.1 Right to Access Your Information

You may ask at any time what information bjj88 holds about you. Upon request, we will provide a summary of your information.

9.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you may request a correction. It is our responsibility to maintain accurate information.

9.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or security requirements.

9.4 Right to Object to Data Processing

You have the right to object to your information being used for marketing purposes. You are given the option to opt out of such communications at any time.

To exercise these rights, email [email protected] or contact us via live chat.

bjj88 strictly prohibits registration and use by anyone under the age of 21. We actively maintain age verification measures to ensure the safety of minors.

If we suspect that an account holder is under the age of 21, we will immediately suspend that account and begin the age verification process. If we become aware that any information was unknowingly collected from someone under the age of 21, we will delete it.

If a parent or guardian believes their minor child is using bjj88, please notify us at [email protected].

bjj88 reserves the right to amend and update this Privacy Policy as needed. We will notify you of any significant changes in the following ways:

• The date of the most recent update will be noted at the top of this page.
• Notifications may be sent to your registered email address about important changes.
• You will be notified about significant changes when you log in to the platform.

If you continue using bjj88 after any changes, you will be considered to have accepted the new policy. Therefore, it is recommended that you review this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali and English

Our privacy team will review your request as soon as possible. Identity verification may be required for data-related requests.